Data We Collect and Why We Collect It
When you open an account, we collect your name, email address, phone number and the payment method you choose — bKash, Nagad or Rocket. We store this to verify your identity and process withdrawals correctly. When you deposit via Nagad or Rocket, the transaction reference is
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logged against your account wallet so our finance team can match payments without delay. We also collect device and browser data automatically — IP address, session timestamps and page interactions — to protect your account from unauthorised access and to keep the lobby running correctly on
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your device. Cookies help us remember your session so you do not need to log in again after a short break. We do not share your personal information with advertisers. Where we work with third-party payment processors to route your bKash or Rocket transaction, those processors
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are contractually required to handle your data under the same security standards we apply. Data retention periods follow applicable law in your region; once your account is closed and any legal hold period has passed, we delete identifiable records on request. Eligibility and data-processing terms depend
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on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.